Privacy policy

 

Overland Oz understands your privacy is important and therefore we are committed to respecting your privacy, and ensuring all personal details obtained by us remains in a secure environment and shared only when necessary. This information may include your name, address, contact details, medical/dietary information and gender. In order to provide our services, we may disclose and process your information for services including administration, customer care, risk assessment/management, business management and operation and security. This information may also be shared with our agents and service providers to enable us to book activities and operate the tour. We will otherwise treat your details with the upmost privacy and ensure they are not shared to other providers without your prior consent.

Marketing

Overland Oz may use your information for marketing purposes including:

  • To inform you about Overland Oz news, travel, products and services that we feel may be relevant
  • To include on our information packages including newsletters in relation to the Community Development Projects
  • To ask for insights, reviews or comments in relation to your trip to improve customer experiences.

You can request the information we hold on file about you at any time and make changes to inaccuracies. You have the right to request in writing we do not contact you regarding future tours or receive any marketing materials and we will take appropriate steps to ensure you do not receive further communications in this regard.

Security

Your information is managed with the upmost respect and privacy. We take all measures available to us to ensure your information is protected.

Photo consent

Educational tours

Prior to the tour commencing all parents/guardians would have received an information pack relating to the tour your child will be embarking on. Within this pack is a ‘photo/video consent form’. Should consent be granted Overland Oz may use these images on marketing material and the website in any medium we choose. You grant us a perpetual, royalty-free, worldwide, irrevocable licence to use such images for publicity and promotional purposes.

Adult charters

During our tours the guide may take photos/videos which may include you. By joining our tours, you consent to photos being taken and used for any marketing purposes including promotions and the website unless you have withdrawn consent in writing prior to the image being used you grant us a perpetual, royalty-free, worldwide, irrevocable licence to use such images for publicity and promotional purposes.